About our 3D Printed Products
What material are the toys made out of?
Our products are made from Eco-Friendly PLA filament. PLA stands for Polylactic Acid, which is a biodegradable thermoplastic polyester derived from renewable resources such as corn starch or sugarcane. It's one of the most commonly used materials in 3D printing due to its ease of use, low cost, and environmental friendliness.
Why can I see lines in my product?
3D printed toys are built layer by layer, which can affect the strength, surface finish, and dimensional accuracy of the final product. Understanding the layering process is crucial for optimizing print settings and achieving desired outcomes. At MrSpinner we take pride in the work we do to provide the highest quality products. Rather than seeing the minor imperfections or layer lines as a defect, we like to think this adds uniqueness to your product.
Who designs the products you sell?
Some of our designs are MrSpinner originals, but most are printed from licensed designs by talented creators like Zou3D, MatMireMakes, FlexiFactory, Swah3D, OriginalToys3D, Printverse, and Saber3D, credited in each product description. While we license these designs, our team selects the colors, sizes, and materials, ensuring high quality and durability in every product we make.
Product Care
Warping/ Softening
Limit exposure to high heat. Do not put 3D printed products in the dishwasher or leave in direct sunlight in high temperature areas (for example, a hot car in the summer). The plastic used to make your product is not designed to withstand high temperatures and doing so may cause it to warp or soften.
Breaking
Some articulated products have delicate joints that can break easily and must be handled with care. Avoid dropping from heights or on hard surfaces. This may cause some parts to break off. For this reason, articulated products are not suitable for young children.
Safe and Secure Checkout with Stripe
We understand that security is a top priority when shopping online. That’s why we use Stripe, a trusted and secure payment processor, to handle all our transactions.
- Advanced Security: Stripe is PCI DSS Level 1 certified, the highest level of security certification in the payment industry. Your payment information is encrypted and securely transmitted directly to Stripe.
- Fraud Prevention: Stripe uses cutting-edge fraud prevention tools and machine learning algorithms to protect your transactions.
- Data Protection: Your sensitive credit card information is never stored on our servers. Stripe handles all payment data securely.
- Trusted by Millions: Stripe processes billions of dollars annually for businesses of all sizes, including Amazon, Google, and Shopify.
- Transparent Fees: With Stripe, there are no hidden fees in your transactions.
- Seamless Checkout: Enjoy a quick and easy checkout experience with Stripe.
Shop with confidence knowing your payment information is safe with us.
Shipping
Orders ship within 2-3 days, Parcel Select through the United States Postal Service with tracking.
Orders ship from Pennsylvania, United States.
Returns
At MrSpinner, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be occasions when you need to return items. Please review our return policy below to make sure your purchases meet the criteria for a return.
We accept returns for the following reasons:
- Item(s) arrived damaged or defective.
- Incorrect item(s) shipped.
You may initiate a return within 7 days of receiving your order.
To initiate a return, please contact us at admin@mrspinner.com. We will provide you with instructions for returning the item.
Terms of Service
Our terms and conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully.
Quality Assurance
At MrSpinner we have created a 75-point inspection process to test material and printer settings covering the features and components found in the designs we print.
The tests are completed monthly or whenever new settings or materials are used.
We test the surface finish vertically, horizontal, and sloped. Strength is tested vertically and horizontally.
Tools used for testing include digital portable surface tester (KR110) and digital force gauge push and pull (ZMF-500n).